The Duty of Care

The Duty of Care is a practical guide on how to use the duty of care to ensure safe healthcare services and a safe working environment for healthcare staff.

It has been published by UNISON to assist stewards and members in raising concerns about excessive workloads, poor staffing, inappropriate grade mix, and a bullying culture which may prevent concerns being raised. It also provides practical advice on how to positively influence service changes and modernisation of services.

• Read the flyer advertising the contents of the 72 page authoritative guide to legal and industrial relations issues raised by the duty of care, and the right to whistleblow and raise concerns where necessary. Acrobat PDF version
• Download the entire Duty of Care handbook Acrobat PDF version
• Download sample letters to use in professionally raising concerns you may have - including additional letters to those contained in the printed version.
• Frequently asked questions on DoC - if you have a question about duty of care read this page.
• Frequently asked questions on whistleblowing
• Staffing/workloads survey - a sample members' survey which you can amend and use.
• Useful links to other websites and documents

UNISON's Positively Public web pages campaigning in support of public services.